Displaying items by tag: Excess Data

New Zealand broadband provider Spark will waive excess data charges for customers on data-capped fixed and wireless broadband who are at risk of losing access, the company says.

A new report shows Aussies are underestimating their mobile data needs more than ever, paying $133 million, or 78% more, than the same time last year.

Complaints about excess mobile data charges have soared by 27.2% from last year, making it a sore issue with consumers, but the market has started responding, with lower per MB charges and flat fees per GB to counter the dreaded bill shock.

Virgin Mobile has responded to widespread consumer criticism around excess data charges, announcing new pricing structures for excess data costs for post-paid customers.